new tools for paie and GTA have worked so far they are now going on RUN
he will look for a RUN managger as well as a contract manager (not sure if the second one will be external)
He will need to find a incident manager by mid decembre
suivi de satisfaction
suivi des utilisateurs
relationelle avec les utilisateurs en intern
no solving tickets
Manage backlog and attribut to the right person
prioritize incidents
tri des tickets et attiribution (lvl1/2/3 which team to send it too)
must know Servicenow (to work with) – SIRH is a plus
Peoplenet and chronotime is a plus but not necesary
must find this person by Mid decembre so they can start in jan 2025
the role are not yet fixed in budgets but he is discussing them / should be EO year start of jan latest
on site in paris (aubervilliers) to meet the teams
RUN / long project
incident manager 650
contract manager 800